Privacy Policy for VisionLens

Last updated: December 23, 2025

This Privacy Policy describes how Optilima Ltd ("we", "us", or "our") collects, uses, and discloses your information when you use our VisionLens website and mobile application (the "Service"), and explains your privacy rights and how the law protects you.

By using the Service, you agree to the collection and use of information in accordance with this Privacy Policy.

Interpretation and Definitions

Interpretation

Words with capitalized initial letters have meanings defined below. These definitions apply whether the words appear in singular or plural.

Definitions

  • Account
    A unique account created for you to access parts of our Service.
  • Application
    VisionLens, the software application provided by the Company.
  • Company
    VisionLens, operated by Optilima Ltd.
  • Device
    Any device that can access the Service, such as a computer, smartphone, or tablet.
  • Personal Data
    Any information relating to an identified or identifiable individual.
  • Service
    The VisionLens website and mobile application.
  • Service Provider
    Any third party that processes data on behalf of the Company to help operate or analyze the Service.
  • Usage Data
    Data collected automatically through use of the Service.
  • You
    The individual or legal entity accessing or using the Service.

Collecting and Using Your Personal Data

Types of Data Collected

Personal Data

We do not require you to provide personal information to browse the website.
However, when using certain features of the Service, we may collect limited personal data such as:

  • Email address (e.g. when contacting support)
  • Account-related information (if applicable)

Usage Data

Usage Data is collected automatically and may include:

  • IP address
  • Browser type and version
  • Pages visited
  • Time and date of visits
  • Time spent on pages
  • Device identifiers and diagnostic data

When accessing the Service via a mobile device, additional data may include:

  • Device type and model
  • Operating system
  • Mobile device identifiers

Use of Your Personal Data

The Company may use Personal Data for the following purposes:

  • To provide, operate, and maintain the Service
  • To monitor and improve Service performance and usability
  • To respond to enquiries or support requests
  • To manage user accounts (if applicable)
  • To communicate important service-related information
  • To comply with legal obligations
  • To analyze usage trends and improve features

We do not sell your personal data.

Legal Basis for Processing (UK & GDPR)

We process personal data under the following lawful bases:

  • Consent – when you voluntarily contact us
  • Legitimate interests – to operate, secure, and improve the Service
  • Legal obligation – where required by law

Sharing of Your Personal Data

We may share your data only in the following situations:

  • With Service Providers
    For analytics, hosting, or technical support under strict confidentiality obligations.
  • Business Transfers
    In the event of a merger, acquisition, or asset sale.
  • Legal Requirements
    If required by law or valid authority requests.
  • With Your Consent
    For any other purpose explicitly agreed by you.

Retention of Your Personal Data

We retain Personal Data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.

Usage Data is generally retained for a shorter period unless required for security or performance improvements.

Transfer of Your Personal Data

Your information may be processed outside the UK or EEA.
Where this occurs, we ensure appropriate safeguards are in place in accordance with applicable data protection laws.

Your Data Protection Rights

You have the right to:

  • Access your personal data
  • Request correction of inaccurate data
  • Request deletion of your data
  • Object to or restrict processing
  • Withdraw consent at any time

You can exercise these rights by contacting us.

Disclosure of Your Personal Data

Business Transactions

If the Company undergoes a merger, acquisition, or asset sale, your data may be transferred. You will be notified if this occurs.

Law Enforcement

We may disclose Personal Data if required to do so by law or public authorities.

Security of Your Personal Data

We use commercially reasonable security measures to protect your data.
However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

Children's Privacy

The Service is not intended for children under 13.
We do not knowingly collect personal data from children. If you believe a child has provided us with data, please contact us so we can remove it.

Links to Other Websites

Our Service may contain links to third-party websites.
We are not responsible for their content or privacy practices and encourage you to review their policies.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time.
Changes will be posted on this page with an updated "Last updated" date.

Contact Us

If you have any questions about this Privacy Policy, you can contact us:

Email: support@optilima.com